Privacy Policy

At Topplancer, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our platform and services.

This policy applies to all users of our website, mobile applications, and related services (collectively, the "Services"). By accessing or using our Services, you agree to the terms outlined in this Privacy Policy.

Key Definitions

• Personal Information: Any information that identifies or can be used to identify an individual.
• Processing: Any operation performed on personal data, including collection, storage, and deletion.
• Controller: The entity that determines the purposes and means of processing personal data.

Personal Information

We collect personal information that you voluntarily provide to us when registering on the platform, including your name, email address, phone number, and profile information.

Account Information

When you create an account, we collect your username, password (encrypted), profile picture, bio, work experience, education, skills, and preferences for job opportunities.

Payment Information

For premium services, we collect billing information such as credit card details, billing address, and transaction history. Payment processing is handled by secure third-party payment processors.

Usage Data

We automatically collect information about your interactions with our Services, including pages viewed, time spent on pages, links clicked, search queries, and other actions taken on the platform.

Device Information

We collect device-specific information such as hardware model, operating system, unique device identifiers, IP address, browser type, and mobile network information.

Information from Third Parties

If you connect your account with third-party services (such as LinkedIn or Google), we may receive information from those services in accordance with their privacy policies.

We use the information we collect for various purposes, including:

Service Delivery

To provide, maintain, and improve our Services, including job matching and communication features.

Communication

To send you updates, newsletters, marketing materials, and respond to your inquiries.

Platform Improvements

To analyze usage patterns and improve our platform's functionality and user experience.

Marketing

To personalize content and advertisements based on your interests and preferences.

Legal Compliance

To comply with legal obligations and enforce our terms and policies.

Fraud Prevention

To detect, prevent, and address technical issues and fraudulent activities.

We may share your information in the following circumstances:

Third-Party Service Providers

We share information with vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Criteria

• Account information is retained while your account is active and for a reasonable period thereafter.
• Transaction records are kept for 7 years to comply with legal and tax requirements.
• Usage data and analytics are typically retained for 2 years.
• Marketing preferences are retained until you opt out or close your account.

Depending on your location, you may have the following rights regarding your personal information:

Right to Access

You have the right to request copies of your personal information.

Right to Correction

You have the right to request correction of inaccurate or incomplete information.

Right to Deletion

You have the right to request deletion of your personal information under certain circumstances.

Right to Portability

You have the right to request transfer of your data to another service provider.

Right to Opt-Out

You have the right to opt out of marketing communications and certain data processing activities.

How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@Topplancer.com or use the settings in your account dashboard. We will respond to your request within 30 days.

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our Services.

For detailed information about the cookies we use and how to manage your cookie preferences, please refer to our Cookie Policy.

Manage Cookie Preferences

Control which cookies you allow on your device.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption

Data in transit is protected using SSL/TLS encryption.

Access Control

Strict access controls limit who can view your data.

Secure Storage

Data at rest is stored on secure servers with regular backups.

Your Responsibility

Please keep your password secure and do not share it with others. You are responsible for all activities that occur under your account.

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we discover that we have collected personal information from a child under 18, we will delete that information promptly.

Your information may be transferred to and maintained on servers located outside of your country of residence, where data protection laws may differ from those in your jurisdiction.

We ensure that appropriate safeguards are in place to protect your information when it is transferred internationally, including:

• Standard Contractual Clauses approved by the European Commission
• Privacy Shield Framework compliance (where applicable)
• Binding Corporate Rules for intra-group transfers

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Sending an email notification to the address associated with your account
• Displaying a prominent notice on our platform
• Updating the "Last Updated" date at the top of this policy

Your continued use of our Services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Data Protection Officer

Email

Phone

Mailing Address

Topplancer Inc.

Privacy Department

123 Business Avenue, Suite 500

San Francisco, CA 94102

United States

We aim to respond to all privacy-related inquiries within 5 business days. For urgent matters, please indicate "URGENT" in your subject line.